OPERASIONAL & BISNIS :

• Advanced Good Corporate Governance (GCG)

• Administrasi Perkantoran

• Agile Transformation

• Annual Report Writing

• Awareness of Pest Management

• Awareness, Understanding & Implementing Operasional ISO 9001 : 2015

• Back Office Operation

• Big Data Process and Business Decision

• Building Corporate Culture

• Business Continuity Management  

• Business Essentials For Managers

• Business Forecasting Technique

• Business & Industry Acument

• Business Intelligence

• Business Process Improvements

• Business Process Management

• Business Process Re-engineering

• Collecting, Verification & Data Administration

• Collecting Verification & Data Administration For Office Administration

• Commercial Business Understanding

• Contract Drafting & Review Business Contract

• Corporate Portfolio Risk Management: Risk Analysis, Modeling and Optimization

• Designing and Managing Lean Warehousing

• Effective Business Plan

• Effective Handling Complaint And Problem Solving

• Effective Partnership Management

• Effective Productivity Improvement

• Effective Relationship Management

• Effective Risk Management

• Enterprise Risk Management (ERM) Concept and Implementation

• Excellence Service in quality

• Environmental Management

• Filling System and Record Management

• Good Corporate Governance Implementation & Assestment (Berbasis Regulasi BUMN/OJK)

• Integrated Risk Management & Internal Control/Risk & Control Self-Assessment

• Manajemen Efisiensi Dalam Rangka Peningkatan Produktivitas Kerja

• Management Skill for New Managers

• Managing Quality Control Circle (QCC)

• Manajemen Perawatan Gedung dan Fasilitas

• Manajemen Risiko Likuiditas

• Mengelola Perubahan Berorientasi Hasil

• Modern Office Administration & Filling System in Quality (Developing or Improving a Filing System)

• Multifinance Business Process Management 

• Operational Risk Management for Financial Institutions

• Organizational Design and Development

• Organizational Identity and Brand Management

• Peningkatan Integritas,Decision Making,Kerjasama Eksternal & Mengelola Perubahan Berorientasi Pd Hasil

• Quality Control / Quality Assurance Management

• Quality Measurement

• Risk Based Strategic and Business Planning - Penyusunan RJP dan RKAP Berbasis Risiko

• Risk Profiling And Reporting 

• Service Excellence & Handling Customer Complaint

• Sistem Manajemen Kaizen

• Standar Pelayanan Sebagai Sarana Memenangkan Persaingan Dalam  Pelayanan

• Strategic Business Partnerships

• Strategic Management

• Strategy Penyelenggaraan Rups Tahunan Dan Luar Biasa

• Supplier Relationship Management

• SWOT Analysis to Improve Organizational Strategies

• Task Management

• Teknik Mengelola Dokumen Perusahaan Yang Effektif

• Time Management

• Total Preventive Maintenance

• Total Productivity Management

• Total Quality Management

• Vendor Management & Strategic Sourcing

• Waste Management

PERHOTELAN, TRAVEL & CRUISE :

• Complaint Handling & Service Recovery

• Effective Communication & Complaint Handling

• Front Office Professional Skill Development

• Hotel Service Excellence & Guest Experience

• Housekeeping Management & Quality Control

• Hospitality Leadership for Supervisor & Manager

• Hotel Operation Management Terpadu

• Hotel Sales & Marketing for Non-Sales Staff

• Hotel SOP & Operational Excellence

• Hotel SOP, Standard Layanan & Audit Internal

• Personal Grooming & Professional Attitude in Hospitality

• Revenue Management & Upselling Strategy

• Service Culture Transformation in Hospitality Industry

• Banquet & Event Service Management

• Customer Service Excellence untuk Restoran & Café

• Fine Dining Service Excellence

• Food & Beverage Service Skill Upgrade

• Food Safety & Hygiene for F&B Staff

• Professional Waiter & Waitress Certification Program

• Restaurant Service Etiquette & Protocol

• Table Manner Profesional untuk Hospitality & Korporasi

• Table Manner Profesional & Business Etiquette

• Upselling Technique for F&B Service

• Wine Knowledge & Beverage Service

• Customer Experience Management in Tourism

• Digital Marketing for Tourism Industry

• Destination Branding & Promotion Strategy

• Handling Tourist Complaint & Cross-Cultural Service

• Professional Tour Guide Skill & Storytelling

• Sustainable Tourism & Eco-Tourism Management

• Tourism Service Excellence & Hospitality Mindset

• Tour Planning, Packaging & Costing

• Travel Consultant & Ticketing Professional Skill

• Tourism Business Development Strategy

• Cruise Hospitality Service Excellence

• Cruise Ship Etiquette & International Service Standard

• Cabin Steward & Housekeeping on Cruise Ship

• Cross-Cultural Communication for Cruise Crew

• Career Preparation Program for Cruise Ship

• F&B Service for Cruise Ship Operation

• Guest Satisfaction Management on Cruise Industry

• Leadership & Teamwork on Cruise Ship

• Professional Grooming & Image for Cruise Staff

• Safety, Security & Emergency Procedures on Cruise Ship

SALES MARKETING :

• Advanced Negotiation Strategy

• Advanced Supervisory Sales Management

• Basic Marketing : Strategy & Tactic

• Basic Retail Operation & Visual Merchandise

• Brand Management in Marketing

• Branding Strategic

• Consultative Selling Skill for Sales Mastery

• Business to Business Sales Skill

• Consumer Behavior Building Marketing Strategy

• Creative Marketing

• Cross-selling dan Up-selling di Tahap Akhir Penjualan

• Customer Behavior for Marketing Optimization

• Customer Experience Management

• Customer Focus Selling Skills

• Customer Feedback & Iterasi Produk Berbasis Data

• Customer Loyalty Management

• Customer Loyalty Through CRM

• Customer Relationship Management

• Customer Relationship Officer Professional

• Customer Retention Marketing

• Customer Satisfaction Survey

• Customer Service Excellent

• Customer Service Skills for Online Service

• Cross-Selling dan Up-Selling untuk Meningkatkan Nilai Penjualan

• Digital Marketing Strategy

• Dasar-Dasar Product Management: Dari Ide ke Peluncuran Produk

• Effective Communication Skills for Sales Professionals

• Effective Lobbying & Negotiation Skills

• Effective Marketing Communication

• Effective Promotion and Advertisement Strategies

• Effective Selling Skill for Front Office

• Effective Selling And Merchandising Skills 

• Effective Sales Supervisor

• Evaluasi & Review Closing untuk Peningkatan Berkelanjutan

• Excellent Marketing Presentation

• Final Push Strategy: Mendorong Prospek Segera Membeli

• Go-To-Market Strategy: Menyusun Strategi Peluncuran Produk yang Efektif

• Handling Customer Complaint

• Hypno Selling

• How To Be a Productive Salesperson

• How to Lead Sales Team with Heart

• Improving Sales Team Performance

• Improve Service with Mystery Shopping

• Integrated Marketing Strategy for Digital Business

• Key Account Management - KAM

• Leadership for Sales Manager

• Market Intelligence for Better Results in Sales

• Marketing & Competitive Intelligence

• Menyusun dan Mencapai Sales Target yang Realistis dan Menantang

• Marketing Audit

• Membuat Rencana Pemasaran (Marketing Plan) yang Efektif

• Merchandising Sales

• Merchandising And Negotiation Skills

• Menutup Penjualan dengan Penawaran yang Tidak Bisa Ditolak

• Mindset&Mental Selling:Mbangun Pola Pikir Sales yg Positif&Tahan Banting

• Marketing Business Partner Strategies

• Marketing for Non Marketer

• Membangun Kepercayaan untuk Menutup Penjualan Lebih Cepat

• Marketing Management

• Marketing Public Relations

• Mengelola Pipeline Penjualan agar Target Tercapai Secara Konsisten

• Marketing Funnel: Membangun Customer Journey yang Efektif

• Meningkatkan Closing Ratio dari Leads yang Sudah Ada

• Marketing Research

• Marketing untuk Produk Baru: Strategi Launching yang Sukses

• Marketing Support & Sales Admin Development Program

• Motivation Training for Sales Professional

• Memotivasi Tim Sales untuk Mencapai Target Lebih Cepat

• Negotiation Skills for Sales Professionals

• Negotiation Skills untuk Meningkatkan Closing Ratio

• NLP (Neuro-Linguistic Programming) utk Meningkatkan Closing Penjualan

• Partnership Selling Skill

• Pelatihan Digital Analytics: Mengukur dan Mengevaluasi Kinerja Pemasaran

• Persuasion and Influence Skill for Selling

• Persuasive Marketing

• Presentasi Penutup yang Meyakinkan: Menjual Tanpa Terlihat Menjual

• Planning & Developing New Products

• Power Closing Techniques

• Product Development Management

• Product-Market Fit: Strategi Menyesuaikan Produk dengan Kebutuhan Pasar

• Problem Solving of Direct Marketing

• Product & Brand Image

• Product Branding: Membangun Identitas Produk yang Kuat

• Product Innovation Management

• Product Innovation & Design Thinking

• Product Analytics: Mengukur Kinerja dan Keberhasilan Produk

• Product Lifecycle Management (PLM): Mengelola Produk dari Awal ke Akhir

• Productive Selling Skill

• Professional Telesales

• Pricing Strategy: Menentukan Harga Produk Secara Tepat

• Product Positioning dan Differentiation Strategy

• Psychology of Best Service

• Relationship Selling Skills

• Riset Pasar dan Analisis Kompetitor

• Roadmap Produk: Perencanaan Strategis Pengembangan Produk

• Sales Excellence : Membangun Mindset dan Keterampilan Menjadi Konsultan Penjualan Yang Unggul

• Sales Forecasting: Teknik Memprediksi Penjualan Secara Akurat

• Sales Forecasting And Targetting

• Sales Funnel Optimization untuk Mendorong Closing Lebih Banyak

• Sales Leadership

• Sales Pipeline Management System

• Sales Planning & Forecasting

• Sales Performance Monitoring & Reporting

• Sales Property For Property Event

• Sales Target Setting & KPI Management untuk Supervisor dan Manager

• Salesmanship and Selling Skill

• Salesmanship Paradigm

• Selling with Emotional Intelligence

• Selling & Effective Negotiation Skills

• Smart Communication Skills for Excellence Service

• Social Media for Brand Management

• Standard Operation Procedure (SOP) Marketing

• Strategic Marketing Analyst

• Strategi Marketing Berbasis Big Data Analytic

• Strategi Pemasaran Digital untuk Pemula

• Strategi Content Marketing untuk Meningkatkan Engagement

• Strategi Content Marketing untuk Meningkatkan Engagement

• Strategic Account Management

• Teknik Cold Calling dan Prospecting untuk Menambah Peluang Baru

• Teknik Copywriting untuk Promosi yang Menjual

• Teknik Closing Sales yang Efektif dan Terbukti di Lapangan

• Teknik Follow-Up Penjualan agar Tidak Kehilangan Prospek

• Training of Sales Trainer/ training untuk para trainer bidang sales

• Winning Sales Mindset: Membangun Mental Tangguh dlm Mencapai Target

• Be a Smart Personal Assistant

• Business Meeting Planning & Management

• Communication For Secretary

• Corporate Secretary

• Corporate Secretary Berbasis GCG

• Correspondence and Filing Technique for Secretary

• Report Writing Skills For Secretary

• Secretary Development Program

• Successful Meeting and Minutes

• Secretarial Skills for Strategic Business Impact

• Tata Naskah Dinas

• Time and Stress Management For Secretaries

SOFTSKILL AND MOTIVATION :

• 5-Star Service Excellence

• Assertiveness Training : How To Get More Confidence, Assertiveness And Respect 

• Berpikir Kreatif dan Inovatif dalam Bekerja

• Building High-Performance Teams

• Capacity Building

• Coaching & Mentoring di Tempat Kerja

• Creative & Innovative Thinking

• Creativity And Innovation Development  (Pengembangan Kreativitas Dan Inovasi) 

• Critical Thinking untuk Pengambilan Keputusan

• Customer-Oriented Attitude dalam Pelayanan

• Customer-Oriented Mindset: Menempatkan Pelanggan di Pusat Layanan

• Decision Making in Complex Situations & Adaptasi Cepat terhadap Perubahan

• Developing your Global Mindset

• Effective Team Communication & Conflict Resolution

• Etiquette And Personal Image For Professionals

• Handling Complaints with Empathy and Solutions

• Handling Complaints with Empathy and Professionalism

• How To Be Creative & Innovative Person

• Interpersonal Competence: Influence Change

• Integritas dalam Pengambilan Keputusan

• Kepemimpinan Kolaboratif untuk Tim Unggul

• Leadership for Non-Leaders: Kepemimpinan Tanpa Jabatan

• Logical Thinking Skill

• Logical Thinking Skills for Manager

• Managing Difficult Clients and Situations

• Masa Persiapan Pensiun yang Bahagia.

• Membangun Loyalitas Pelanggan dengan Komunikasi Positif

• Meningkatkan Kepercayaan dalam Tim

• Mengelola Energi Positif untuk Hasil Kerja yang Maksimal

• Mental Pemenang di Lingkungan Kerja Kompetitif

• Membangun Komitmen dan Loyalitas Terhadap Pekerjaan

• Membangun Komitmen dan Loyalitas di Masa Transformasi dan Perubahan 

• Mindset Increasing Productivity

• Motivasi Dan Etos Kerja

• Motivasi Kerja dan Peningkatan Kinerja

• Motivasi Kerja Berkelanjutan di Tengah Tekanan (Presure)

• Motivasi untuk Meningkatkan Produktivitas dan Kinerja

• Penampilan Diri Dan Etika (Personal Grooming And Etiquette)

• Penerapan Berpikir Kritis

• Personal Branding

• Personal Development Training Program

• Personal Productivity Improvement

• Problem Solving Skill yang Efektif dan Sistematis

• Problem Solving & Decision Making

• Public Speaking and Presentation Skill

• Reignite Your Passion at Work

• Root Cause Analysis for Effective Problem Solving

• Self Development in Service

• Smart Communication for Service Excellent

• Strategic Thinking for Operational Excellence

• Stress Management & Managing Your Time

• Sugesti  Diri  Untuk  Pengembangan Diri Dan Berpikir Positif

• Teamwork & Collaborative Skills

• Tujuh Sikap Kerja ( The Seven Habit) Yang Effektif
  
  

HALAMAN SEBELUMNYA       HALAMAN BERIKUTNYA